Folks:
Any suggestions to reset the E3?
Many thanks
James
From: sjsdoherty@hotmail.co.uk To: jason.barsby@tiscali.co.uk Subject: Factory reset of e3 emailer Date: Fri, 5 Nov 2010 16:07:17 +0000
Jason:
I found your question on the E3 forum: http://www.mail-archive.com/e3-hacking@earth.li/msg00028.html
I just bought three of the E3 machines from e-bay and I'm having no joy trying to reset them back to factory state.
I seem to be stuck with the usernames and accounts from the previous owners.
Your reply would oblige.
Many thanks,
James Doherty County Tyrone
On 05/11/10 17:13, SJSD . wrote: [...]
I just bought three of the E3 machines from e-bay and I'm having no joy trying to reset them back to factory state.
Dredged up from the depths of the archive I find:
---snip--- The boot process goes like this:
1. Splash screen (pretty picture of the emailer). 2. Title screen (with 'Personal Communication Centre' across the middle). 3. Main menu.
If on the transition between 1 and 2, you are pressing STOP+HANDSFREE, the machine will reset itself back into a virgin state. ---snip---
It might work...
On Friday 05 November 2010 at 18:13, SJSD . wrote:
Folks:
Any suggestions to reset the E3?
I have a nasty suspicion that if the machine has already been used, the Primary Boot Loader will have been updated to 5.1 (the machines were generally sold with 4.9 installed, but connecting them to a phone line prompts an automatic update).
See http://www.earth.li/~noodles/hardware-e3.html for the comment you don't want to read: "Note that only PBL 4.9 will work at present; PBL 5.1 is known to have made changes preventing this mode from being entered. If you allow your E3 to receive updates from Amstrad then it's highly likely it will be upgraded to PBL 5.1"
I don't know how to find out the PBL version from the machine itself (unless it's unused, when you can press Setup on the pull-out keyboard as described at http://inputplus.co.uk/ralph/emailer/e3.html - unfortunately yours is clearly used), except by connecting a serial cable and talking to it.
That's not hard, though - see http://inputplus.co.uk/ralph/emailer/pbl.html
Hope this helps,
Antony.
From: sjsdoherty@hotmail.co.uk To: jason.barsby@tiscali.co.uk Subject: Factory reset of e3 emailer Date: Fri, 5 Nov 2010 16:07:17 +0000
Jason:
I found your question on the E3 forum: http://www.mail-archive.com/e3-hacking@earth.li/msg00028.html
I just bought three of the E3 machines from e-bay and I'm having no joy trying to reset them back to factory state.
I seem to be stuck with the usernames and accounts from the previous owners.
Your reply would oblige.
Many thanks,
James Doherty County Tyrone
On Friday 05 November 2010 at 18:48, Antony Stone wrote:
I don't know how to find out the PBL version from the machine itself
See page 153 of the E3 user guide, still available for download from http://www.amstrad.com/support
ftp://ftp.amstrad.co.uk/e3_userguide_web_v1.zip
I notice that in reference to your original question, page 26 of that guide also says "If you wish to ... restore the original factory settings, contact Amserve Support (see page 29) who will advise you of the procedure."
I strongly suspect Amserve Support 0906 6816816 or support@amserve.ltd.uk will no longer do this, however it does at least confirm that there's a way of doing it from the keyboard alone.
Therefore it is possible that someone still knows the answer to your question.
Sorry I can't be of any more help.
Antony.
Folks:
I think I've cracked it - basically by guessing which buttons they were likely to use for reset - I knew the two required for E2 reset so I thought that three wouldn't be beyond them for the E3.
1. Remove power cord from E3 2. Hold down: DELETE, STOP and HANDSFREE together 3. Keep holding all three and insert power cord 4. Keep holding all three - E3 boots as normal but after about 15/20 seconds displays message "Initialising system" (I can't remember the exact wording) 5. Keep holding until you have your final screen which prompts you to register as a new user (you may let go now) 6. Old address book entries and other previously stored information is gone. 7. Have a cup of tea.
Best regards
James
From: sjsdoherty@hotmail.co.uk To: e3-hacking@earth.li Subject: FW: Factory reset of e3 emailer Date: Fri, 5 Nov 2010 17:13:08 +0000
Folks:
Any suggestions to reset the E3?
Many thanks
James
From: sjsdoherty@hotmail.co.uk To: jason.barsby@tiscali.co.uk Subject: Factory reset of e3 emailer Date: Fri, 5 Nov 2010 16:07:17 +0000
Jason:
I found your question on the E3 forum: http://www.mail-archive.com/e3-hacking@earth.li/msg00028.html
I just bought three of the E3 machines from e-bay and I'm having no joy trying to reset them back to factory state.
I seem to be stuck with the usernames and accounts from the previous owners.
Your reply would oblige.
Many thanks,
James Doherty County Tyrone