What do these messages in syslog mean (stops my trackball working)?
I have a Logitech wireless trackball that I use with my Acer Aspire netbook running Xubuntu 12.10. It works for quite a while (random amounts of time) and then stops, the following messages appear in syslog when it stops:- Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: >host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: >host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: >HC died; cleaning up Oct 11 11:24:06 acer-aspire kernel: [ 7812.378030] usb 3-1: >USB disconnect, device number 2 An identical Logical trackball works perfectly with Xubuntu 12.10 on my desktop machine. -- Chris Green
On 11 October 2013 11:32, Chris Green <cl@isbd.net> wrote:
I have a Logitech wireless trackball that I use with my Acer Aspire netbook running Xubuntu 12.10. It works for quite a while (random amounts of time) and then stops, the following messages appear in syslog when it stops:-
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: >host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: >host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: >HC died; cleaning up Oct 11 11:24:06 acer-aspire kernel: [ 7812.378030] usb 3-1: >USB disconnect, device number 2
An identical Logical trackball works perfectly with Xubuntu 12.10 on my desktop machine.
I would initially suspect a hardware fault. Swap the trackballs between the machines (including the receivers). That will tell you whether it is the machine or the trackball that is faulty. Also try different USB ports to see if it is a fault with one of the ports. Colin
On Sat, Oct 12, 2013 at 08:44:59AM +0100, Colin Law wrote:
On 11 October 2013 11:32, Chris Green <cl@isbd.net> wrote:
I have a Logitech wireless trackball that I use with my Acer Aspire netbook running Xubuntu 12.10. It works for quite a while (random amounts of time) and then stops, the following messages appear in syslog when it stops:-
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: HC died; cleaning up Oct 11 11:24:06 acer-aspire kernel: [ 7812.378030] usb 3-1: >USB disconnect, device number 2
An identical Logical trackball works perfectly with Xubuntu 12.10 on my desktop machine.
I would initially suspect a hardware fault. Swap the trackballs between the machines (including the receivers). That will tell you whether it is the machine or the trackball that is faulty. Also try different USB ports to see if it is a fault with one of the ports.
I originally saw the fault when I used the trackball from my desktop machine on the laptop, so both trackballs do it on the laptop and neither does on the desktop. The trackball will work again if I plug the 'dongle' into the other port on the laptop but it fails again after a similar random period and then the only way to restore working is to reboot. -- Chris Green
On 12/10/13 10:39, Chris Green wrote:
On Sat, Oct 12, 2013 at 08:44:59AM +0100, Colin Law wrote:
On 11 October 2013 11:32, Chris Green <cl@isbd.net> wrote:
I have a Logitech wireless trackball that I use with my Acer Aspire netbook running Xubuntu 12.10. It works for quite a while (random amounts of time) and then stops, the following messages appear in syslog when it stops:-
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: HC died; cleaning up Oct 11 11:24:06 acer-aspire kernel: [ 7812.378030] usb 3-1: >USB disconnect, device number 2
An identical Logical trackball works perfectly with Xubuntu 12.10 on my desktop machine.
I would initially suspect a hardware fault. Swap the trackballs between the machines (including the receivers). That will tell you whether it is the machine or the trackball that is faulty. Also try different USB ports to see if it is a fault with one of the ports.
I originally saw the fault when I used the trackball from my desktop machine on the laptop, so both trackballs do it on the laptop and neither does on the desktop.
The trackball will work again if I plug the 'dongle' into the other port on the laptop but it fails again after a similar random period and then the only way to restore working is to reboot.
And what happens if you use a wireless mouse? -- Tony http://www.girolle.co.uk/
On 12 October 2013 10:39, Chris Green <cl@isbd.net> wrote:
On Sat, Oct 12, 2013 at 08:44:59AM +0100, Colin Law wrote:
On 11 October 2013 11:32, Chris Green <cl@isbd.net> wrote:
I have a Logitech wireless trackball that I use with my Acer Aspire netbook running Xubuntu 12.10. It works for quite a while (random amounts of time) and then stops, the following messages appear in syslog when it stops:-
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: HC died; cleaning up Oct 11 11:24:06 acer-aspire kernel: [ 7812.378030] usb 3-1: >USB disconnect, device number 2
An identical Logical trackball works perfectly with Xubuntu 12.10 on my desktop machine.
I would initially suspect a hardware fault. Swap the trackballs between the machines (including the receivers). That will tell you whether it is the machine or the trackball that is faulty. Also try different USB ports to see if it is a fault with one of the ports.
I originally saw the fault when I used the trackball from my desktop machine on the laptop, so both trackballs do it on the laptop and neither does on the desktop.
The trackball will work again if I plug the 'dongle' into the other port on the laptop but it fails again after a similar random period and then the only way to restore working is to reboot.
It could be the hardware on the laptop of course. Do you have other usb equipment you could try on it? Alternatively if the laptop is new I wonder whether the usb hardware is not fully supported by the 12.10 kernel. It would interesting to try running it on the Saucy live image to see if it fails then. If it runs for hours before failing (on 12.10) then that could be tricky. Colin
Chris,
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: >host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: >host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: >HC died; cleaning up
Is looks like the USB host controller is crashing. Maybe look for a firmware upgrade for it (or for the BIOS/mother board)? Also when you say "identical" have you tried swapping around all combinations of wireless adapters and track balls on both machines to see if there is a pattern. Tim.
On Sat, Oct 12, 2013 at 10:44:48AM +0100, Anthony Anson wrote:
On 12/10/13 10:39, Chris Green wrote:
On Sat, Oct 12, 2013 at 08:44:59AM +0100, Colin Law wrote:
On 11 October 2013 11:32, Chris Green <cl@isbd.net> wrote:
I have a Logitech wireless trackball that I use with my Acer Aspire netbook running Xubuntu 12.10. It works for quite a while (random amounts of time) and then stops, the following messages appear in syslog when it stops:-
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: HC died; cleaning up Oct 11 11:24:06 acer-aspire kernel: [ 7812.378030] usb 3-1: >USB disconnect, device number 2
An identical Logical trackball works perfectly with Xubuntu 12.10 on my desktop machine.
I would initially suspect a hardware fault. Swap the trackballs between the machines (including the receivers). That will tell you whether it is the machine or the trackball that is faulty. Also try different USB ports to see if it is a fault with one of the ports.
I originally saw the fault when I used the trackball from my desktop machine on the laptop, so both trackballs do it on the laptop and neither does on the desktop.
The trackball will work again if I plug the 'dongle' into the other port on the laptop but it fails again after a similar random period and then the only way to restore working is to reboot.
And what happens if you use a wireless mouse?
I've no idea, I don't have one. Though I can't see what difference it would make, the Logitech trackball is a perfectly standard 'mouse' from the computer's point of view. -- Chris Green
On Sat, Oct 12, 2013 at 11:21:08AM +0100, Colin Law wrote:
I originally saw the fault when I used the trackball from my desktop machine on the laptop, so both trackballs do it on the laptop and neither does on the desktop.
The trackball will work again if I plug the 'dongle' into the other port on the laptop but it fails again after a similar random period and then the only way to restore working is to reboot.
It could be the hardware on the laptop of course. Do you have other usb equipment you could try on it? Alternatively if the laptop is new I wonder whether the usb hardware is not fully supported by the 12.10 kernel. It would interesting to try running it on the Saucy live image to see if it fails then. If it runs for hours before failing (on 12.10) then that could be tricky.
I've not noticed any other issues with USB on the laptop but I don't often connect USB devices to it, just occasionally a Kindle but that's just to recharge it really. I've just upgraded the laptop to 13.04 so I'll see if that makes any difference. It sometimes runs for only a few minutes, other times for an hour or two. -- Chris Green
On Sat, Oct 12, 2013 at 11:53:36AM +0100, Tim Green wrote:
Chris,
Oct 11 11:24:06 acer-aspire kernel: [ 7812.377726] uhci_hcd 0000:00:1d.1: host controller process error, something bad happened! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377751] uhci_hcd 0000:00:1d.1: host controller halted, very bad! Oct 11 11:24:06 acer-aspire kernel: [ 7812.377781] uhci_hcd 0000:00:1d.1: HC died; cleaning up
Is looks like the USB host controller is crashing. Maybe look for a firmware upgrade for it (or for the BIOS/mother board)?
I guess I can look on the Acer site to see if there's anything, though does Linux use any of the BIOS/firmware when up and running?
Also when you say "identical" have you tried swapping around all combinations of wireless adapters and track balls on both machines to see if there is a pattern.
I think so, I have three 'senders', two trackballs and a keyboard and I think they've been around and about quite a bit. -- Chris Green
participants (4)
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Anthony Anson -
Chris Green -
Colin Law -
Tim Green