Evolution errors never seem to show the reason, is this normal?
My wife uses Evolution as her main mail and appointments program. Most of the time it works OK but it seems most unhelpful when things do go wrong. For example she recently tried to send an E-Mail and "Error while sending message" appeared in the status line, but nothing more, no reason. As far as I can remember from previous errors appearing there's *never* a reason for the error. I remember it took ages to find a simple type in an E-Mail address because of this, it just said "Error while sending message" and left the poor user to work out that there was a comma instead of a full stop in one of the addressees. So is more detailed information logged anywhere and/or can one turn on more detailed information in the status line? (BTW we can't move from Evolution, at least not at the moment, because it's the only program which will synchronise with her Palm. In the longer term the phone will need replacing and then we can consider Thunderbird/Lightning or whatever) -- Chris Green
Chris G wrote:
My wife uses Evolution as her main mail and appointments program. Most of the time it works OK but it seems most unhelpful when things do go wrong.
For example she recently tried to send an E-Mail and "Error while sending message" appeared in the status line, but nothing more, no reason. As far as I can remember from previous errors appearing there's *never* a reason for the error. I remember it took ages to find a simple type in an E-Mail address because of this, it just said "Error while sending message" and left the poor user to work out that there was a comma instead of a full stop in one of the addressees.
So is more detailed information logged anywhere and/or can one turn on more detailed information in the status line?
(BTW we can't move from Evolution, at least not at the moment, because it's the only program which will synchronise with her Palm. In the longer term the phone will need replacing and then we can consider Thunderbird/Lightning or whatever)
Not tried Evolution and was thinking of doing so - thanks for the warning. I find Thunderbird is fine for mail and not bad for news - though the filters in the latter are pretty poor. In the case of that comma, Thunderbird would have alerted you to an 'illegal' character in the address and it would have refused to send it. -- Tony Anson www.girolle.co.uk/
On Fri, Jan 07, 2011 at 11:51:53AM +0000, Chris G wrote:
My wife uses Evolution as her main mail and appointments program. Most of the time it works OK but it seems most unhelpful when things do go wrong.
For example she recently tried to send an E-Mail and "Error while sending message" appeared in the status line, but nothing more, no reason. As far as I can remember from previous errors appearing there's *never* a reason for the error. I remember it took ages to find a simple type in an E-Mail address because of this, it just said "Error while sending message" and left the poor user to work out that there was a comma instead of a full stop in one of the addressees.
So is more detailed information logged anywhere and/or can one turn on more detailed information in the status line?
It's been a while since I used Evolution but doesn't it flag an exclamation mark in the status line when there's an error? I think if you click on that it then gives some further details. J. -- xmpp:noodles@earth.li If I could, I would, but I can't, so I won't.
participants (3)
-
Anthony Anson -
Chris G -
Jonathan McDowell