Interesting place to post such a request but what the hell...

I fear a "factory reset" is perhaps a little fierce for the problem you have (it would wipe absolutely EVERYTHING!). I suggest you contact our support@amstrad.com help people who know all about the differences in operation between BT and NTL and how to overcome them. Alternatively call them on 0906 6816816.

Cliff

-----Original Message-----
From: hilary Rhodes [mailto:hilary.rhodes62@ntlworld.com]
Sent: 25 October 2005 19:53
To: e3-hacking@earth.li
Subject: [E3-hacking] (no subject)

hi please can you tell me how to restore factory settings on my e3 mailer please as I have just changed from a BT line to NTL and it wont connect although the line is fine Thank you for your time regards Hilary